The ED case manager is an integral member of the ED care team who provides strategic guidance to the department clinical and operations staff for the purpose of assuring that patients are placed in the correct level of care without ambiguity in the orders or treatment plan. The case manager understands the nature of ED care and patient flow, and the special demands placed on the ED staff due to high volume, fast turnover and patient/family expectations. The ED case manager evaluates patients that will remain in the hospital and completes the initial InterQual assessment online and assists with outpatient follow-up plans for patients that wil be discharged from the ED.
Experience/Education/Licensure Requirements:
PA RN license required; ACM or CCM preferred
AHA CPR/BLS required
Five years recent case management experience, pediatric experience preferred
Ten years clinical nursing experience, pediatric experience required
